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40% fewer support ticketsAI / ML

Conversational AI Assistant

Customer-facing AI assistant with RAG knowledge base, multi-turn memory, and seamless human escalation. 10K+ daily conversations.

conversational-ai-assistant.app

40%

Fewer Tickets

10K+

Daily Conversations

92%

Resolution Rate

< 2s

Response Time

Conversation coherence across long interactions while knowing precisely when to escalate to humans.

1

Sliding window context with semantic compression

2

Hybrid RAG search over 50K+ knowledge base articles

3

Confidence-calibrated escalation trained on 100K+ interactions

4

Seamless handoff transferring full context to human agents

// Tech Stack

Built With

Node.js

Anthropic Claude

Pinecone

WebSocket

React

MongoDB

Redis

TypeScript

// Results

Ticket volume dropped 40%. 92% resolution without humans. CSAT improved from 3.8 to 4.5.

// More

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